This woman’s story of exceptional service from her drive-thru worker is going viral

December 12, 2017 4:58 pm Last Updated: December 13, 2017 1:50 pm

For most people, great service at a fast food restaurant is just getting the order right. But when one woman took a trip through the drive-thru, her interaction with an employee was not only courteous—it was life-saving.

That’s the story recently shared by Rebecca Boening, which has been going viral on Facebook. It’s a story of everyday heroism—one that Boening hopes will get her rescuer the credit she deserves.

Boening, a retired police officer from Amarillo, Texas, suffers from diabetes. Like most people with the condition, she needs to regulate her blood sugar levels through food consumption. If her levels drop too low, she suffers from debilitating side effects.

“Low blood sugar makes it difficult to think or act,” she wrote.

(Facebook/Rebecca Boening)

This makes it difficult, and dangerous, when her blood pressure drops at the most unexpected times—like this week, when she was driving on the I-40. 

“My blood sugar dropped to a dangerous level,” she recalled.

She needed food, and quickly. Luckily, there was a Burger King nearby, right off the interstate.

Little did she know, this was just the right place at the right time.

(Photo by Justin Sullivan/Getty Images)

By the time she made it through the drive-thru, she was starting to fade.

“As I stumbled through placing my order I mentioned to the voice on the speaker that I was diabetic and in need of food.”

She just thought it was worth mentioning—she didn’t expect any special attention or treatment.

But then, she saw a Burger King employee running towards her … with an ice cream cone.

This employee was named Tina Hardy, and she was working the payment window that day. But more importantly, she recognized the warning signs of low blood sugar—and seeing Boening, she sensed that she needed some sugar, quickly.

“Tina later explained that her husband was also diabetic and she could tell that I needed help,” Boening explained.

Wednesday afternoon I was driving west on I-40 when my blood sugar dropped to a dangerous level. Luckily a Burger King…

Posted by Rebecca Boening on Friday, December 8, 2017

But it didn’t end there—Hardy still wanted to make sure that her customer would be okay.

“She instructed me to park across the driveway so that she could keep an eye on me until I felt better,” Boening wrote.

Boening enjoyed her food in the parking lot while her blood sugar levels stabilized. But then, she waited for business to slow down so she could go talk to Hardy again, asking her for a photo. Then, she talked with her supervisor—making sure he knew what she had done.

But she still felt that wasn’t enough to repay Hardy for her kindness—so she shared her story on Facebook.

“Hopefully Tina Hardy will receive the recognition that she truly deserves from the public and from the big bosses at Burger King.”

Her story has now been shared over 200,000 times—so hopefully, someone took notice and gave her some kind of raise or promotion.

(Justin Sullivan/Getty Images)