For most of us, a broken elevator is an inconvenience.
But for senior citizens, who often have disabilities and difficulty walking up stairs, it can have a devastating impact on everyday life.
That’s the disastrous situation one senior living facility in the Bronx, New York, is facing.
In the multi-story apartment complex where many users rely on walkers, the working elevator was crucial for getting them in and out of the building—but the elevator suddenly malfunctioned, and many seniors were unable to get up and down the stairs.
In a building that has a “parking lot of walkers,” the loss of the elevator has had a profound impact on day-to-day life.
One woman suffering from alzheimer’s has been confined to her bed, having to miss all her medical appointments because she can’t leave the building.
Others are left to fend for themselves on the stairwell:
“Its very frustrating,” one resident told PIX11.
“One senior has already fallen.”
And it wasn’t just a temporary inconvenience:
They were told it would take three months to complete the repairs.
The management insists they are doing all they can to expedite the repairs and get things working as soon as possible:
“We have the Department of Buildings involved. We have all the agencies like HUD. We are trying to do it as fast as we possibly can,” property manager Miriam Rodriguez told PIX11.
But it isn’t fast enough for these housebound seniors … so one employee found a way to help.
A woman named Gracie is the building’s super, and she’s living up to her title by helping the residents in a big way:
She’s carrying them up and down the stairs on her back.
Thanks to Gracie, many of the seniors are able to get in and out of the building.
Gracie is modest about her good deed—but everyone in the building is blown away.
“She’s a superwoman,” one staff member told PIX11.
It’s not a perfect solution, and many of the patients, including the woman with alzheimer’s, just can’t be carried by Gracie. The facility’s staff will have to continue to work toward fixing the elevator, and fast.
But for now, it’s good to know that some people are willing to go to desperate measures to help people during a crisis.