Most of the shoppers out on Christmas Eve at the store where Melanie Wilson worked were either procrastinators who had waited until the last minute or perfectionists who needed that one last forgotten item for their Christmas celebration.
Slight Change Of Plans
Wilson was happy to glance at the clock and know that it was almost the end of her shift. She was more than ready to leave the hustle and bustle and go home.
Before she left, however, Wilson was about to receive some news that would change those plans, at least for awhile.
The Crime Is Reported
The assistant from the next shift was running behind, so Wilson stayed beyond the end of her shift until her replacement would arrive.
That’s when a customer approached Wilson and told her that she had just witnessed a man shoplifting in her store.
The Attempted Escape
Melanie thanked the customer and prepared herself for what could turn into a prolonged, uncomfortable, and unpredictable holiday evening. She approached the man that had been pointed out to her, noting immediately that his pockets were overflowing with joy (a.k.a. stolen items). She followed store protocol by asking if the man was doing all right and if he needed some help.
The man, appearing distraught, gave her a brief, “yeah…yeah,” and then he abruptly walked to the exit without saying another word. She followed him out the door as he walked to his vehicle, and he started to get in, obviously with the full intent of just driving away.
Wilson did what most trained retail employees are taught to do. She took out her phone and snapped a few pictures of his license plate, which she planned to forward to the local authorities.
An Act Of Mercy
However, the man saw what she was doing, and he began pleading with her not call the police. Wilson explained that she couldn’t do that, and if he tried to leave, that was exactly what she planned to do.
However, Wilson did offer the man the opportunity to come back into the store and return the stolen merchandise. If he did that, she said she would drop the matter and let him be on his way.
The man hesitated, but he ultimately agreed to come back to the store to return the items. He requested that Wilson be discreet and bring him to a private area, where he would be spared the embarrassment of onlookers. She agreed, grabbed a few empty shopping baskets where he would be able to place the stolen items, and led the man to a back corner of the store.
The Humbling Discovery
When the man began to empty his pockets, her stomach sank as she started to realize what the man was stealing. The empty baskets were soon filled with small toys, Christmas decorations, wrapping supplies, and candy. He was stealing Christmas presents.
Wilson asked the man if he had any children. He said he had two at home, plus a third, a nephew he was caring for. Wilson said nothing. She grabbed the baskets and walked directly up to the checkout counter. The man followed close behind, not knowing what his fate would be.
An Act Of Kindness
She asked the cashier politely to please ring up everything and tell her what the total was. After everything had been scanned and run through, the cashier gave her the total—it was around $75.
Wilson turned to the man and said, “I’m gonna get this stuff for you, because I don’t want you to go to jail on Christmas Eve,” she told him. “I don’t want your kids to be devastated that you’re not there for Christmas, and I don’t want you to go to another store and get yourself in trouble. I just don’t want that to happen.”
The man was stunned. He sat down and began to cry. But this Christmas story was not quite over yet. A woman who was standing in line as was watching and listening to what was happening as she waited her turn to check out. That’s when she made a gesture that left both the man and Wilson utterly shocked.
The woman in line asked the man if he needed some other things. He politely declined, but the woman was persistent and took the man back through the store, gathering additional gifts and other items along the way. When they were finished, she paid for everything and left.
Wilson, by that time, had purposely returned to her office, not wanting her presence to make the man feel any more embarrassed or uncomfortable than he already was. But he walked back to her office and told her as he cried, “Thank you so much for doing this for me. I can’t believe this has happened.”
Wilson told him to please just go home and wrap his presents for the children. But before she sent him on his way, she reached into her purse and grabbed a Walmart gift card that she had purchased for a friend and handed it to him. “I don’t know what you need, but surely you can use this to pick up something,” said Wilson.
Feeling The Spirit Of Humanity Done Right
Melanie would never have had this experience if her replacement had shown up on time.
She recorded her story from her car before she left and finished with, “I’m not even a real religious person, but you can feel it in your heart. That’s all there is to it. You feel it in your heart.”
Watch the video below:
Source: She Confronts Shoplifter But When He Empties Pockets She Has Change Of Heart. What Happens Next…STUNNING from So Share This.