Parent’s caught off guard when bus driver hands her a letter about her kids behavior on bus

“I am compelled to write to tell you..."
August 31, 2017 5:00 pm Last Updated: December 18, 2017 1:53 pm


Every parent feels a bit of anxiety sending their kids on the bus to school. You keep constant eyes on your kids since birth, but then suddenly they’re off on their own for hours every day, leaving you wondering how they’re doing.

Are they happy? Are they being bullied? Are they the bullies themselves?


Parents Leonor and Jorge, from Princeton, New Jersey, must’ve been a little concerned when their two young children, Annaliese and Jorge, came home with a note from the school addressed to them.

And it wasn’t a note from a teacher or principal—it was from their bus driver.

It couldn’t be good.

But imagine the parents’ reaction when they read the letter and realized that the kids weren’t in trouble—on the contrary.

The letter praised the kids for their extraordinary kindness.

(Facebook/Love What Matters)

“I am compelled to write to tell you how beautiful your children are, inside and out,” bus driver Cindy Clausen writes.

In particular, she talks about their friendship with one of their peers, a boy named Jaxson. Jaxson has difficulty walking and getting on the bus, but Annaliese and and Jorge give him encouragement—and it always lifts his spirits.

“Every day your children ask if they can sit with [Jaxson],” Clausen writes.

“Some days [Jaxson] is a little sad getting on the bus but as soon as he sees Annaliese and Jorge he smiles.”

The bus driver praises the parents’ behavior, too, knowing that it could’ve only been learned from them.

“This can only come from the home, your patience and guidance, the examples that you set and teach.”

“I know you know how wonderful your children are, but I wanted you to know that it shows.”

(RINGO CHIU/AFP/Getty Images)

The letter went viral after it was shared on the Love What Matters Facebook group, where it’s been shared over 3,000 times.

Clausen later explained why she went out of her way to write the letter, telling Today that it wasn’t the first time she had done it.

“I see the moms and dads so concerned when they put their kids on the bus, probably wondering, ‘Are they OK? Is it going to be a good day?'” she told Today.

“I try to support them and let them know that we all care and their child is in good hands. Life is a handful at times.”

Indeed, the letter was a reassurance for one person: Jackson’s mother, Belmax De Jesus, who’s happy to know her son has some friends when he’s on the bus and at school.

“The children’s behavior toward Jaxson is exemplary, and I’m sure it stems from the home,” she told Today.

“The parents are raising amazing children, and we need more news like this spread around the world.”