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customer service
Career Development
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Anne Johnson
Soft Skills in the Workplace
Dec 08, 2023
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Anne Johnson
Dec 08
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Career Development
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Mark Sanborn
5 Leading Edge Ways to Enhance Your Customer Service
Dec 01, 2023
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Mark Sanborn
Dec 01
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Career Development
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Entrepreneur
The Ridiculously Easy Guide to Internal Customer Service Training
Eight internal customer service training insights you can put to use at your company today.
Oct 14, 2023
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Entrepreneur
Oct 14
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Business & Markets
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Naveen Athrappully
Rage Rises Among American Customers When Reporting Product Issues, Says Survey
Mar 09, 2023
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Naveen Athrappully
Mar 09
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Budgeting
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The Associated Press
How to Complain and Get Results
Dec 20, 2022
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The Associated Press
Dec 20
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Companies
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Naveen Athrappully
Walmart Extends Holiday Return Policy Ahead of Shopping Season
Sep 22, 2022
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Naveen Athrappully
Sep 22
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Alternative Investments
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Entrepreneur
This Couple Has Made $177,000 by Renting out Their Pool
Jul 28, 2022
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Entrepreneur
Jul 28
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Companies
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Bryan Jung
Southwest Airlines to Close Reservations Centers as Customer Service Agents Work Fully Remote
Jun 14, 2022
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Bryan Jung
Jun 14
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Business Columnists
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Entrepreneur
How to Increase User Empathy and Build Better Products
Nov 27, 2021
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Entrepreneur
Nov 27
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Business Columnists
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Entrepreneur
Customer Service Is the New Upsell
Nov 06, 2021
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Entrepreneur
Nov 06
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Business Columnists
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Entrepreneur
Automating Customer Service, the Next Technological Bet for SMEs
Aug 14, 2021
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Entrepreneur
Aug 14
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The Reader's Turn
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The Reader's Turn
I Talked to an Amazing Woman Named Kelly
Oct 04, 2020
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The Reader's Turn
Oct 04
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The Reader's Turn
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The Reader's Turn
I Am Now a Happy Camper!!
Oct 04, 2020
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The Reader's Turn
Oct 04
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The Reader's Turn
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The Reader's Turn
I Commend Epoch Times for Their Customer Service
Jun 15, 2020
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The Reader's Turn
Jun 15
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Be Inspired
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Jocelyn Neo
Cop Stops at McDonald’s During Break but Staff at 2nd Window Says: ‘I Ain’t Serving No Police’
Feb 05, 2019
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Jocelyn Neo
Feb 05
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The Associated Press
New United Airlines CEO Faces Long List of Challenges
The new CEO of United Airlines faces a daunting list of problems he must fix, including late flights and technology that too often suffers embarrassing outages
Sep 10, 2015
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The Associated Press
Sep 10
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Veronica Davis
3 Examples of Small Businesses Embracing New Technology
Feb 11, 2015
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Veronica Davis
Feb 11
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Veronica Davis
2 Technologies that Could Improve Your Customer Service This Year
Feb 04, 2015
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Veronica Davis
Feb 04
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Veronica Davis
Customer Service Horror Stories - What Were They Thinking?
Dec 16, 2014
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Veronica Davis
Dec 16
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Linda Moore
Essential Tips for Providing Customers With Great Customer Service
Nov 05, 2014
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Linda Moore
Nov 05
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