How to Complain and Get Results

How to Complain and Get Results
Phone calls can save you money. Motortion Films/Shutterstock
The Associated Press
Updated:

If you feel you have more to complain about these days, you may be right.

The products we use are increasingly complex, which often means they have more ways to malfunction. Companies are still struggling to hire and retain workers, so the customer service representatives who are supposed to help you may not know how. And that’s if you can even get through to a human being after navigating websites, automated chatbots and phone systems that seem designed to thwart you at every turn.