customer

By Mike Koenigs The number one reason most businesses never scale and ultimately fail is that they don't understand who their perfect customer is. In other words, who they want ...

NEW YORK—DoorDash Inc. sued New York City on Wednesday over a new law requiring food delivery companies to ...

A manager and hostess at a restaurant in York Beach, Maine, was really touched after she received an ...

By Jessica Wong Stewards, champions, advocates, and builders. These are some of the new archetypes marketers are embodying. ...

By Kyle Leighton Among many other economic trends, 2020 forced many offline businesses to move their operations online. Those that pivoted ...

The world’s most successful companies set their focus on customer satisfaction. The reason being that customers leave organizations ...

When two Baltimore, Maryland, restaurant owners learned that a longtime customer was dying of lung cancer, they proved ...

An unidentified woman was forcibly arrested by an off-duty police officer in an Alabama Walmart on May 5, ...

Security footage of an armed robbery at St. Louis bar last week captured the moment a regular customer ...

A customer with a concealed carry permit foiled a robbery at a 7-Eleven store in Virginia by shooting ...

Starbucks has issued a public apology following an incident in which a group of police officers was asked ...

A customer went behind the counter at a McDonald's restaurant in Norwich, Conn., and slapped a pregnant manager in ...