Trust in Pharma, Hospitals Plummets: Gallup Poll

Significantly less than half of respondents thought pharmaceutical companies provided good care, while little over half thought physicians did.
Trust in Pharma, Hospitals Plummets: Gallup Poll
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American trust in pharmaceutical companies, hospitals, and other medical services is falling, according to results from a November Gallup poll.

Gallup’s 2023 Health and Healthcare Survey asked American health care consumers to rate their satisfaction with provider types within the medical system. Almost 70 percent of respondents did not believe pharmaceutical companies provided good care, and about 40 percent thought doctors did not provide good care. Nurses, however, earned most people’s favor.

Approval Ratings for Pharma, Hospitals Dropping

Many health care services and providers have fallen in rank over the past 20 years, including pharmaceutical drug companies, which, in 2003, 53 percent of respondents viewed as providing excellent or good care; hospitals, which 70 percent believed provided excellent or good care; and physicians, who received an approval rating of 81 percent. In 2023, pharmaceuticals, hospitals, and physicians earned approval from 33 percent, 58 percent, and 69 percent of respondents, respectively.
A.C. Dahnke
A.C. Dahnke
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A.C. Dahnke is a freelance writer and editor residing in California. She has covered community journalism and health care news for nearly a decade, winning a California Newspaper Publishers Award for her work.
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