One-Fifth of UK Primary Care Doctors Have Used AI for Their Clinical Work: Survey

Consulting AI can risk compromising patient data and the information AI provides may be incorrect, researchers say.
One-Fifth of UK Primary Care Doctors Have Used AI for Their Clinical Work: Survey
The ChatGPT application logo on a smartphone screen (L) and the letters AI on a laptop screen in Frankfurt am Main, Germany, on Nov. 23, 2023. Kirill Kudryavtsev/AFP via Getty Images
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A survey of primary care physicians in the UK found that more than 20 percent have used artificial intelligence (AI) to generate diagnosis and treatment suggestions.

ChatGPT, which was launched in November 2022, was the most popular tool among doctors.

“Preliminary evidence suggests the impressive abilities of these tools to assist with writing empathic documentation,” the authors wrote. “However these tools also carry limitations. They are prone to creating erroneous information.”

More than 1,000 physicians were surveyed. Around 30 percent reported using AI to generate documentation after patient appointments, 28 percent had used it to suggest diagnoses, and 25 percent had used it to suggest treatment options.

Charlotte Blease, the lead author of the study and associate professor in the department of women’s and children’s health at Uppsala University in Sweden, said she was surprised by the proportion of primary care doctors using AI in their work.

When asked about AI use in the United States, Blease told The Epoch Times that American “doctors may be using these tools in greater numbers than we suspect.”

She pointed to a previous study she led, conducted in November 2023 on American Psychiatric Association-affiliated psychiatrists, which found that 44 percent of psychiatrists said they had used GPT 3.5 to assist, and one in three said they had used GPT 4.0.

“My instinct is that doctors, like workers and students in other fields and domains, may be using these tools surreptitiously,” she said.

The authors said that their study sample may not be representative of UK doctors.

The findings were published on Oct. 8 in BMJ Health and Care Informatics.

The survey is the largest research project conducted on doctors using generative AI in clinical practice, the authors stated.

Following the launch of ChatGPT at the end of 2022, interest in large language model-powered chatbots has soared, and attention has increasingly focused on the clinical potential of these tools.

The findings indicate that doctors “may derive value from these tools, particularly with administrative tasks and to support clinical reasoning. However, we caution that these tools have limitations since they can embed subtle errors and biases,” the authors wrote.

“The medical community will need to find ways to both educate physicians and trainees and guide patients about the safe adoption of these tools.”

Risks and Guidance

Consulting AI can risk compromising patient data and the information AI provides may be incorrect, the authors said.

“It is not clear how the internet companies behind generative AI use the information they gather,” the authors wrote.

Blease said that doctors can use medical-grade generative AI that is HIPAA compliant for patient privacy, though these AIs still carry the risk of generating mistakes and biased recommendations.

The authors reference a 2024 randomized clinical trial that tested ChatGPT’s ability to document patient histories.

Doctors would interview patients on their disease history and ChatGPT would document each patient’s history. The authors found that 36 percent of the documents had erroneous information.

“Further research is needed to investigate doctors’ adoption of generative AI and how best to implement these tools safely and securely into clinical practice,” the authors stated, adding that there is currently no guidance on how doctors should use these tools.

“The medical community will need to find ways to both educate physicians and trainees about the potential benefits of these tools in summarising information but also the risks.”

Blease said that it is unlikely that routine use of generative AI will negatively reflect on the competency of doctors.

“If they are using these tools to brainstorm in clinical decisions or as second opinions, this may be a particularly valuable use of these tools right now.”

Update: The article was updated with comments from Charlotte Blease.
Marina Zhang
Marina Zhang
Author
Marina Zhang is a health reporter for The Epoch Times. She covers both health news and in-depth features on emerging health issues. Marina holds a bachelor's degree in biomedicine from the University of Melbourne. Contact her at [email protected].