A Hospital’s Human Touch: Why Taking Care In Discharging A Patient Matters

A Hospital’s Human Touch: Why Taking Care In Discharging A Patient Matters
Gama Droiville, a victim of gun violence who got shot in the eye, was released from the Kings County Hospital Center in East Flatbush, Brooklyn, New York April 22, 2014. Samira Bouaou/Epoch Times
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The kidney doctor sat next to Judy Garrett’s father, looking into his face, her hand on his arm. ‘There are things I can do for you,’ she told the 87-year-old man, ‘but if I do them I’m not sure you will like me very much.’

The word “death” wasn’t mentioned, but the doctor’s meaning was clear: There was no hope of recovery from kidney failure. Garrett’s father listened quietly. “I want to go home,” he said.

Judith Graham
Judith Graham
Author
Judith Graham is a contributing columnist for Kaiser Health News, which originally published this article. KHN’s coverage of these topics is supported by The John A. Hartford Foundation, Gordon and Betty Moore Foundation, and The SCAN Foundation.