Complaints

The number of complaints against police officers is up 7.3 percent so far this year compared to the same time last year, according to data from the Civilian Complaint Review Board released on Wednesday.

While many visitors have expressed satisfaction with the September 11 Museum & Memorial at ground zero, a chorus of common complaints have been raised.

As Build it Back approaches the one-year mark since its launch, a litany of common complaints are frequently noted at town hall meetings, press events, City Council oversight hearings, and in one-on-one interviews.

A recent survey of the nation’s complaints by the Consumer Federation of America (CFA) and the North American Consumer Protection Investigators (NACPI) found that last year 40 consumer protection agencies across the country received over 360,000 grievances.