WASHINGTON—U.S. consumers lodged more than quadruple the number of complaints against U.S. airlines in April compared with pre-pandemic levels as on-time arrivals fell, according to a report Thursday.
The U.S. Department of Transportation (USDOT) announced on Thursday that it received 5,079 complaints about airline service in April, up more than 320 percent over the 1,205 complaints received in April 2019.
