Taking the First Step to Restore Civility

A UPS worker delivers packages in New York on April 29, 2020. Stephanie Keith/Getty Images

I learned another life lesson from my friend the UPS man the other day.

He stopped by with a couple of packages, and in response to my query informed me that yes, the delivery industry is still in Christmas mode, COVID-19 having turned the year into one long, exhausting holiday season.