Southwest Airlines Responds to Seat Design Backlash

After releasing the design of a new cabin interior, Southwest Airlines received an abundance of negative comments.

Southwest Airlines will equip new aircraft deliveries with the BL3710 economy class seat from RECARO. The Dallas-based airline will begin taking deliveries in 2025. RECARO/TNS

By Rich Thomaselli From TravelPulse

Southwest Airlines will debut a new interior cabin next year. But when the announcement was made last month, some people took to social media to criticize the design, with one person even writing that it felt like they were looking at lawn chairs.