In August 2019, Lori Gabriel and her then-4-year-old son Braysen were on a three-and-a-half-hour United Airlines flight from San Diego to Houston after a family vacation. Just before takeoff, however, Braysen, who is autistic, became overwhelmed.
Just before United Flight 2210 launched, Braysen, who usually loves to fly, fought his way out of his seat and wanted to sit on the floor.