Ask the Builder: Invest in Advice Before You Sign a Contract

We want the best for our homes so consulting an expert is always a good idea.

The grout between these floor tiles is crumbling and falling out. The wrong grout was used. I could have prevented this had the homeowner scheduled a 15-minute phone call with me. It will cost thousands of dollars to remove all the grout in the entire house. PPT14TH/Shutterstock

I saved a single mom $15,000 a few days ago. She and I were both overjoyed, as you might imagine. I can’t begin to describe how fulfilling it is to see the bright-eyed look on a customer’s face when I share good news like this.

This young woman purchased a house north of the White Mountains in New Hampshire. Her grandparents had built it. It’s a stunning vintage house built in the early 1960s complete with large open spaces, trapezoid windows, and a rich, warm wood interior.