When we want our kids to express themselves in ways other than tantrumming or throwing peas at the dog, we say “Use your words.” But I often wonder, do adults really know how to use our words skillfully, in ways that help and don’t harm?
This morning I was on a train listening to a mother talking to her young son. The mother’s words were unkind and deliberately hurtful, in a way that demonstrated their damage instantaneously. Yesterday I worked with a couple who came to see me to learn how to communicate better. For an hour, I listened to both of them using their words to criticize and humiliate each other. Last week I said something to a friend that was not helpful for our relationship and not skillful in terms of expressing myself in a way that she could hear. Add to all that, I just received an unsupportive email from a family member telling me all the reasons why I was wrong (and he was right) about something we had discussed.