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United Airlines and American Airlines jets on Sept. 9, 2021, at O'Hare International Airport. When it comes to delays, American Airlines doesn't give reasons for them in their app or on their website, while United typically explains the delay on their flight status page.Brian Cassella/Chicago Tribune/TNS
If you travel by air enough, delays are inevitable. However, how airlines handle delays can vary depending on the circumstances of the delay, including the reason, city, and even the passenger’s frequent flier status.