Many years ago, I waited tables at a restaurant in Charlottesville, Virginia. I worked five days a week, four or five hours a day. As a waiter, I quickly learned that the attitude I brought to my customers’ tables had a direct effect on my income.
If I came to work in a rotten mood, grouchy, or sullen, the tips left on the table decreased. If, on the other hand, I took orders and delivered meals with a smile and a kind word, the tips increased. Because I was there to earn money, I became an actor.