Different Answers Are Not Necessarily Wrong Answers

One question could have several correct answers.
Different Answers Are Not Necessarily Wrong Answers
Questions are bound to rise when it comes to social security. Rawpixel.com/Shutterstock
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Readers frequently tell me that they talked to two different Social Security Administration agents and got two different answers. Or they tell me that a neighbor gave them one bit of Social Security advice, but another neighbor told them something else.

Sometimes I will do a little digging and learn that they didn’t really get conflicting information. Rather, they got the same information or answer, but it was simply presented in different ways. Or they posed a question to a Social Security rep and got one answer, and then later asked what they thought was the same question of another rep and got a different answer. Today’s column will give some examples of what I am talking about.

Tom Margenau
Tom Margenau
Author
Tom Margenau worked for 32 years in a variety of positions for the Social Security Administration before retiring in 2005. He has served as the director of SSA’s public information office, the chief editor of more than 100 SSA publications, a deputy press officer and spokesman, and a speechwriter for the commissioner of Social Security. For 12 years, he also wrote Social Security columns for local newspapers, and recently published the book “Social Security: Simple and Smart.” If you have a Social Security question, contact him at [email protected]