Several readers shared with me a story that ran in many newspapers around the country headlined: “Social Security Hell.” It relayed the story of the columnist’s ongoing efforts to correct the date of birth in his 98-year-old mother’s Social Security records.
On the surface, it seems like it should be something simple to do. But the columnist ran into all kinds of bureaucratic roadblocks when trying to deal with agents from both the Medicare and Social Security agencies. (The problem involved an incorrect date of birth in Medicare’s files, but those files are linked to Social Security Administration records, so the columnist ended up having to work with SSA reps.)
