You had planned a long time for your trip and were looking forward to it. Now it looks like you are going to miss out because of a cancelled flight, and it does not look like any other flights are leaving soon for your destination. After such a disappointment, all you can think about now is how to get an airline refund—but knowing how to get it would sure help.
After COVID-19 struck our nation, airlines significantly reduced the number of staff they kept working. They reduced employees of all kinds—not even pilots, stewardesses, or ground crews were safe from the cuts. People just were not traveling anymore out of fear of getting the virus.