I talked with Irene on the phone a few days ago. She lives in Connecticut and used my affordable phone coaching service. She needed to make sure the bid she received to repair wood rot next to her front door was reasonable. Irene was about to have a new front door installed. At the end of the call, Irene said: “Oh my, investing in this phone call was the best thing to do. I now feel comfortable that I’m not getting ripped off!”
To help you understand Irene’s problem, let’s start with the email she sent me.
