10 Common Thinking Errors Leaders Make

10 Common Thinking Errors Leaders Make
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Mark Sanborn
3/7/2024
Updated:
3/7/2024
0:00

Leadership is not an easy task, and even the best leaders are susceptible to errors in thinking that can hinder decision-making and, ultimately, organizational success. Research shows the most common cognitive biases and fallacies affecting leaders. Recognizing and avoiding these pitfalls can significantly enhance leadership effectiveness. Here is a list of those ten most common thinking fallacies leaders suffer from (and should avoid):

1. Confirmation Bias

Leaders with confirmation bias tend to search for, interpret, and remember information in a way that confirms their preexisting beliefs or values. This can result in poor decision-making and a lack of innovative thinking.

Examples:

A CEO ignores market research that suggests a new product will not be well-received because he or she firmly believes it’s a good idea.

A manager only listens to team members who agree with them, neglecting diverse opinions that could offer a new perspective.

2. Overconfidence Effect

This cognitive bias leads leaders to overestimate their knowledge, skills, or abilities, often resulting in rash decisions without adequate planning.

Examples:

A project leader believes their team can complete a complex project in two months, whereas realistic estimates suggest six.

A business leader expands into new markets without sufficient research, thinking that past success will automatically translate to new ventures.

3. Sunk Cost Fallacy

Leaders affected by the sunk cost fallacy continue investing in a project based on the amount already invested, rather than evaluating its future value.

Examples:

An executive continues to invest in a failing project because they have already spent considerable resources on it. Also know as “throwing good money after bad money.”

A team leader keeps an underperforming employee because of the time and money spent on their training.

4. Groupthink

In an environment where conformity is valued over critical thinking, leaders may disregard their own views or skepticism to avoid conflict. It also happens when team members with different perspectives are unwilling to share them because they don’t conform to the popular group thinking.

Examples:

A board of directors unanimously approves an unethical business decision because no one wants to appear confrontational.

A manager ignores potential issues with a new initiative because they don’t want to be the only one questioning it.

5. False Consensus Effect

Leaders suffering from the false consensus effect overestimate the extent to which others share their opinions and beliefs.

Examples:

A CEO assumes that their enthusiasm for a new corporate strategy is shared by all employees.

A leader thinks that their moral values are universally accepted by their team, without checking in for differing opinions.

6. Fundamental Attribution Error

Leaders often attribute people’s behavior to their character rather than situational factors, which can lead to unfair judgments.

Examples:

A manager attributes an employee’s late arrival to laziness, rather than considering external circumstances like challenges with childcare.

A leader blames a project failure solely on the team’s incompetence, ignoring contributing factors like inadequate resources.

7. Halo Effect

Leaders influenced by the halo effect judge someone’s performance or character based on a single positive trait. Also, strategies of successful companies are considered essential for one’s own company even though circumstances may differ substantially.

Examples:

A leader promotes an employee based solely on their charisma and popularity, overlooking other important skills.

A manager only listens to advice from people they personally admire, ignoring valid contributions from others.

8. Anchoring Bias

Leaders fixate on the first piece of information they encounter and base subsequent decisions on this “anchor,” often ignoring new data.

Examples:

A business owner sets the price of a new product based on the first estimate they hear, ignoring market research.

A CEO sticks with an initial supplier without exploring potentially more beneficial partnerships.

9. Negativity Bias

Leaders affected by negativity bias focus excessively on negative details or events, often overshadowing positive achievements.

A manager focuses only on what went wrong in a successfully completed project.

An executive remembers a single failed venture, neglecting multiple successes.

10. Dunning-Kruger Effect

Incompetent leaders overestimate their ability, not recognizing their lack of skill.

Examples:

A new team leader believes they know all there is to know about team dynamics, ignoring advice from more experienced colleagues.

A startup founder thinks they can singlehandedly manage all aspects of the business, from marketing to finance, without expert help.

Conclusion

Understanding these common thinking fallacies can help leaders take a more informed and critical approach to decision-making. By being aware of these pitfalls, you can avoid them. To lead better, learn to think better.

Republished from marksanborn.com

Mark holds the Certified Speaking Professional designation from the National Speakers Association (NSA) and is a member of the Speaker Hall of Fame. He was recently honored with the Cavett Award, the highest honor the NSA bestows on its members, in recognition of his outstanding contributions to the speaking profession. In 2020, Global Gurus named Mark the #5 Leadership Authority in the world. Visit his website at MarkSanborn.com.
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