675 American Airlines Flights Canceled Over ‘Glitch,’ Passengers Angry

June 15, 2018 Updated: June 15, 2018

Passengers were stranded at Charlotte Douglas International Airport in North Carolina after hundreds of American Airlines flights were canceled because of a technical glitch.

“PSA Airlines, an American Airlines regional carrier, experienced a technical issue that caused them to cancel their flights for the remainder of the evening. Our team is working hard to resolve the issue as quickly as possible and accommodate customers,” American Airlines wrote on Thursday night at around 9 p.m. local time.

PSA Airlines reportedly suffered a “technical issue,” prompting the cancellation of approximately 275 flights on Thursday and 400 flights on Friday, Fox News reported, citing a spokesperson.

“Our team, in coordination with PSA, is working hard to resolve the issue as quickly as possible,” said the airliner in a statement to Fox. “PSA plans to resume their operations at 12 p.m. ET on June 15.”

“We never want to disrupt our customers’ travel plans, and we are sorry for the trouble this caused. Customer relations will be reaching out to all of those who have been impacted by this issue. Customers are encouraged to check their flight status on the American Airlines app or at aa.com before heading to the airport,” the airline continued.

Charlotte Douglas International appeared to be the most affected, but other airports also had American Airlines cancellations, Fox noted.

Thousands of passengers were forced to wait at the airport overnight or had to be re-accommodated on another flight. WSOC-TV reported that a school group was among passengers who were forced to sleep at the airport.

A number of travelers were miffed by the problem, tweeting their disdain directly at American Airlines.

 

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