Passengers were stranded at Charlotte Douglas International Airport in North Carolina after hundreds of American Airlines flights were canceled because of a technical glitch.
“PSA Airlines, an American Airlines regional carrier, experienced a technical issue that caused them to cancel their flights for the remainder of the evening. Our team is working hard to resolve the issue as quickly as possible and accommodate customers,” American Airlines wrote on Thursday night at around 9 p.m. local time.
PSA Airlines reportedly suffered a “technical issue,” prompting the cancellation of approximately 275 flights on Thursday and 400 flights on Friday, Fox News reported, citing a spokesperson.
“Our team, in coordination with PSA, is working hard to resolve the issue as quickly as possible,” said the airliner in a statement to Fox. “PSA plans to resume their operations at 12 p.m. ET on June 15.”
“We never want to disrupt our customers’ travel plans, and we are sorry for the trouble this caused. Customer relations will be reaching out to all of those who have been impacted by this issue. Customers are encouraged to check their flight status on the American Airlines app or at aa.com before heading to the airport,” the airline continued.
Charlotte Douglas International appeared to be the most affected, but other airports also had American Airlines cancellations, Fox noted.
Thousands of passengers were forced to wait at the airport overnight or had to be re-accommodated on another flight. WSOC-TV reported that a school group was among passengers who were forced to sleep at the airport.
A number of travelers were miffed by the problem, tweeting their disdain directly at American Airlines.
@AmericanAir So missed flight, clothes soaked in breastmilk, missing luggage, in serious pain, no place to sleep, screaming baby in another state. We’ve all got important reasons to be home – you can do better than this, right?
— Amber Johnson (@rooneyjohnson) June 15, 2018
Quickly? This was over four hours ago. pic.twitter.com/2F7jJoppQs
— KRenner (@KRenner2) June 15, 2018
Thousands of travelers are still stranded at @CLTAirport this morning after more than 100 flights were canceled.
— Mark Barber (@MBarberWSOC9) June 15, 2018
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