I’m a pediatric cardiologist. My patients are among the most vulnerable to infections. Several times over the past few weeks, my hardworking and dedicated staff have come to me on the verge of tears.
“A mother just yelled at me on the phone that I didn’t care about her child’s health,” my medical assistant said, exasperated, wringing her hands repetitively. “She accused me of refusing to provide needed medical care to her child and warned us that she was calling her lawyer.”