Federal health authorities have issued guidance on preventing violence related to enforcement of COVID-19 prevention policies, including urging employees not to argue with upset customers or try and force them to do things like wear masks.
To limit violence that may occur when businesses enforce policies and practices related to the Chinese Communist Party (CCP) virus, the Centers for Disease Control and Prevention (CDC) advised in guidelines updated this week that employees should follow a series of do’s and don’t like using de-escalation techniques and avoiding antagonizing angry customers. Employers, meanwhile, are urged to provide workplace violence training and install safety measures like panic buttons and safe rooms.
