Coutts

The bank-appointed external review examined a sample of 84 account closures and found potential rule breaches in the processing of 13 cases.

The ICO said its investigation was into NatWest’s role as the data controller, and that Dame Alison had not been given a chance to respond to any findings.

The bank-appointed external review examined a sample of 84 account closures and found potential rule breaches in the processing of 13 cases.

The ICO said its investigation was into NatWest’s role as the data controller, and that Dame Alison had not been given a chance to respond to any findings.