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call centers
Canada
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The Canadian Press
Dead End: Millions of Calls to Canadian Government Go Unanswered, Auditor General Finds
May 07, 2019
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The Canadian Press
May 07
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James Grundvig
The Philippines, the World’s New Call Center Capital
Quietly, the Philippines has surpassed India as the number one call center in the world. More than an inexpensive labor pool has drawn many Fortune 1,000 companies, including Citibank, JP Morgan Chase, HP, Oracle, and Cisco, here.
Nov 27, 2012
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James Grundvig
Nov 27
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