A proposed new code aims to stop Australians losing almost $3 billion to scammers as they did last year.
Complaints for credit cards jumped 12 percent while complaints for home loans declined 3 percent.
“The volume of complaints escalated to AFCA has been increasing at an unsustainable rate,” said Australian Financial Complaints Authority chief ombudsman.
A proposed new code aims to stop Australians losing almost $3 billion to scammers as they did last year.
Complaints for credit cards jumped 12 percent while complaints for home loans declined 3 percent.
“The volume of complaints escalated to AFCA has been increasing at an unsustainable rate,” said Australian Financial Complaints Authority chief ombudsman.