Around 200 women are suing WEN Cleansing Conditioner for allegedly causing hair loss, scalp damage, and other damages, according to a report on Friday.
The Daily Beast reported that women in 40 states joined a class action lawsuit against WEN conditioner.
Some claimed the conditioner caused significant hair loss to the point of visible bald spots, the report said.
“I was a professional model with beautiful long natural hair. After using this product my scalp and face broke out in boils and my hair fell out in chunks,” one woman wrote in the suit. “This shampoo destroyed my life.”
Another woman said that after five months, “I noticed a bald spot the size of a half dollar at the crown of my head.”
“After I rinsed it I noticed some of the bleached hair in the front was ‘sticky’ like glue and actually breaking off. I am in shock,” another wrote, per the Daily Beast. “I have now been super paranoid about the hair I find in the drain and have been researching and seeing all the horror stories about lawsuits. There are different formulas depending on who you buy it from,” she added.
Celebrity stylist Chaz Dean and Guthy-Renker released a statement about the lawsuit, saying the claims aren’t valid.
According to a statement published by a CBS affiliate:
“We take great pride in the quality of our products and believe every product meets our high standards. We want all of our customers to have positive experiences with our products. With well over 10 million WEN products shipped since 2008, our customers’ overwhelmingly positive response to WEN is a testament to the benefits it can deliver for its users.
“These benefits are reflected in consistently high rankings from independent consumer product sites as well. Importantly, there is no scientific evidence to support any claim that our hair care products caused anyone to lose their hair. There are many reasons why individuals may lose their hair, all unrelated to WEN hair products. We intend to vigorously contest the allegations made against our products. And, we encourage any customer with any questions to contact us.”