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Southwest Airlines Unveils System Upgrades Amid Efforts to Ward Off Future Meltdowns

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Southwest Airlines Unveils System Upgrades Amid Efforts to Ward Off Future Meltdowns
Bob Jordan, CEO of Southwest Airlines, speaks about efforts to assist customers following a widespread service disruption on Jan. 5, 2023. Southwest Airlines
Janice Hisle
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Southwest Airlines has created an “early indicator” system and has taken other steps in its efforts to ward off a future operational meltdown.

In a Jan. 13 internal memo obtained by The Epoch Times, Southwest Airlines CEO Bob Jordan updated employees about the actions that company leaders have taken so far.

Janice Hisle
Janice Hisle
Reporter
Janice Hisle mainly writes in-depth reports based on U.S. political news and cultural trends, following a two-year stint covering President Donald Trump’s 2024 reelection campaign. Before joining The Epoch Times in 2022, she worked more than two decades as a reporter for newspapers in Ohio and authored several books. She is a graduate of Kent State University's journalism program. You can reach Janice at: [email protected]
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