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Customer Sues Southwest Airlines Over Denied Refunds for 2 Canceled Flights

Customer Sues Southwest Airlines Over Denied Refunds for 2 Canceled Flights
Southwest Airlines passengers wait in line at the baggage services office after U.S. airlines, led by Southwest, canceled thousands of flights due to a massive winter storm which swept over much of the country before and during the Christmas holiday weekend, in Dallas, Texas, on Dec. 28, 2022. Shelby Tauber/Reuters
Janice Hisle
Janice Hisle
Reporter
|Updated:
0:00
A Louisiana man has filed a federal lawsuit against Southwest Airlines, claiming that the company improperly denied refunds for flights that were canceled during its recent operational chaos.
The lawsuit, filed on Dec. 30, 2022, in U.S. District Court for the Eastern District of Louisiana, “is believed to be the first” legal complaint arising from Southwest’s pre- and post-Christmas snarls, Law and Crime reported.
Janice Hisle
Janice Hisle
Reporter
Janice Hisle mainly writes in-depth reports based on U.S. political news and cultural trends, following a two-year stint covering President Donald Trump’s 2024 reelection campaign. Before joining The Epoch Times in 2022, she worked more than two decades as a reporter for newspapers in Ohio and authored several books. She is a graduate of Kent State University's journalism program. You can reach Janice at: [email protected]
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