Southwest Airlines CEO: Meltdown-Prevention Plan Is Taking Shape

Southwest Airlines CEO: Meltdown-Prevention Plan Is Taking Shape
Bob Jordan, CEO of Southwest Airlines, speaks about efforts to assist customers following a widespread service disruption on Jan. 5, 2023. Southwest Airlines
Janice Hisle
Updated:
0:00

Southwest Airlines says it has figured out “the root causes” of its embarrassing and costly December operational meltdown and is taking steps to prevent a repeat of the debacle.

CEO Bob Jordan planned to reveal more information on March 14 at the J.P. Morgan Industrials Conference in New York, according to a statement from the airline; a webcast of his remarks is to be available at www.southwestairlinesinvestorrelations.com, under “events,” the airline said.
Janice Hisle
Janice Hisle
Reporter
Janice Hisle mainly writes in-depth reports based on U.S. political news and cultural trends, following a two-year stint covering President Donald Trump’s 2024 reelection campaign. Before joining The Epoch Times in 2022, she worked more than two decades as a reporter for newspapers in Ohio and authored several books. She is a graduate of Kent State University's journalism program. You can reach Janice at: [email protected]
twitter
truth
Related Topics