Toronto Launches Apps to Address Potholes

May 2, 2012 Updated: October 1, 2015
See, Click, Fix

Toronto has launched two smartphone apps that allow residents to report potholes directly to the authorities to have them filled.

“These apps let residents report potholes using their smartphones. There’s no need to make a phone call or go to their computer to report the pothole—the request goes right to Transportation Services for action,” Mayor Rob Ford said in a statement.

The apps, which allow users to capture address information of potholes and to include pictures in the report, route the information directly to the Transportation Services division to address the issue.

There are currently two apps available: the “See, Click, Fix” app for Blackberry, iPhone, and Android phones, and the “TDOT 311” app for the iPhone only.

The apps also allow residents to report graffiti vandalism, garbage, and other community concerns to the city to help improve neighbourhoods. Reports can be made under the user’s name or anonymously.

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