When Stephen LaSalle first injured his foot in a military training exercise, he had only heard the stories about what it was like to deal with Veterans Affairs Canada. Five years later, the reservist naval lieutenant can talk about the experience firsthand.
LaSalle is one of more than 23,000 veterans whose disability claims are waiting to be processed by the federal department—a backlog that remains a source of anger, frustration and anxiety despite the Liberal government’s repeated promises to eliminate it.
