‘Taking on Water’: Fair Work Commission Struggles With AI-Driven Surge in Claims

The Fair Work Commission says its caseload has surged and is forecast to rise up by 70 percent.
‘Taking on Water’: Fair Work Commission Struggles With AI-Driven Surge in Claims
Exterior signage is seen at Fair Work Commission in Melbourne, Victoria in Australia on June 17, 2025. AAP Image/James Ross
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Australia’s Fair Work Commission (FWC) says it is “taking on water” as it scrambles to secure funding needed to continue operations while dealing with a surge in cases driven by artificial intelligence (AI).

A Senate Education and Employment Legislation Committee hearing on the evening of June 2 heard that the bulk of claims being lodged were either unfair dismissal cases or adverse action claims, with about half of them created with the help of AI.

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Crystal-Rose Jones
Crystal-Rose Jones
Author
Crystal-Rose Jones is a reporter based in Australia. She previously worked at News Corp for 16 years as a senior journalist and editor.