Rogers Outage: What Happened and What’s Being Done

Rogers Outage: What Happened and What’s Being Done
Telecommunications company Rogers Communications signage is pictured in Ottawa on July 12, 2022. THE CANADIAN PRESS/Sean Kilpatrick
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The Rogers network outage that began on July 8 affected government services, businesses, banking systems, and in some cases, even 911 emergency calls.

Many Canadians were unable to make phone calls or use the internet, and incoming travellers couldn’t access the government’s ArriveCan app to submit the information required to go through customs.