Optus Fined $12 Million After Outage Blocks Emergency Access for Thousands

During the outage, 2,145 Triple Zero calls failed, and 369 welfare checks were missed.
Optus Fined $12 Million After Outage Blocks Emergency Access for Thousands
A man walk past an Otus store in Sydney, Australia, on Oct. 26, 2024. Susan Mortimer/The Epoch Times
Naziya Alvi Rahman
Updated:

Telecom giant Optus has been fined over $12 million (US$8 million) after an investigation revealed it failed to meet emergency call service requirements during a nationwide outage last year on Nov. 8, leaving more than 2,100 people unable to access emergency assistance.

The investigation by the Australian Communications and Media Authority (ACMA) claims significant failures in Optus’ handling of the incident.

Naziya Alvi Rahman
Naziya Alvi Rahman
Author
Naziya Alvi Rahman is a Canberra-based journalist who covers political issues in Australia. She can be reached at [email protected].
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