Optus Customers Compensated With 200GB of Free Data

Optus thanked customers for their patience and understanding.

An Optus service message is displayed on a phone outside an Optus store in Sydney, Australia, on Oct. 5, 2022. Brendon Thorne/Getty Images

Optus will compensate customers with 200GB of extra data for the 14-hour outage that affected over 10 million Australians and disrupted emergency services and businesses on Nov. 9.

In a statement, Optus CEO Kelly Bayer Rosmarin said the free data package was a thank you to customers for their “patience” and “loyalty” following the nationwide outage.