Major Australian Bank Hurting Communities with Branch Closures

A man leaves a Westpac branch in Albany, Western Australia, on March 8, 2023. Susan Mortimer/The Epoch Times

One of Australia’s largest commercial banks has admitted that its decision to close branches in regional and rural areas has adversely affected local communities.

During a Senate inquiry into regional and rural bank closures on March 2, Westpac bank’s chief customer engagement officer Ross Miller said the bank was aware that some of its customers were not ready to move away from face-to-face banking services.