EU Antitrust Regulators to Investigate Facebook’s Kustomer Acquisition

EU Antitrust Regulators to Investigate Facebook’s Kustomer Acquisition
The Facebook logo is reflected in a drop on a syringe needle in this illustration photo taken March 16, 2021. Dado Ruvic/Illustration/Reuters
Reuters
Updated:

BRUSSELS—EU antitrust regulators opened an in-depth investigation on Monday into Facebook’s acquisition of U.S. customer service startup Kustomer, concerned that the deal could hurt competition.

The European Commission said it had concerns the proposed deal would reduce competition in the market for customer relationship management software.