CRTC Says It Will Need More Time to Process a Telus Request to Add Credit Card Surcharge

A woman walks past the Telus head office in Toronto on Feb. 11, 2021. Frank Gunn/The Canadian Press

The Canadian Radio-television and Telecommunications Commission (CRTC) has said that it will need more time to process a request made by Telus to add a surcharge when it receives payment by credit card.

Telus had wanted to begin implementing its 1.5 percent surcharge on Oct.17. The company first applied back on Aug. 8. Now, CRTC is telling Telus that it may need to wait until Dec. 6 before its final approval, longer than its initial estimate of 45 business days.