Backlog of Over 1 Million Claims at Services Australia Will Be Eased by New Staff

Hazlehurst cautioned that the backlog would take some time to reduce to acceptable levels, saying he hoped to reduce the 1.1 million claims down by April.
Backlog of Over 1 Million Claims at Services Australia Will Be Eased by New Staff
A Medicare and Centrelink office sign is seen at Bondi Junction in Sydney, Australia, on March 21, 2016. Matt King/Getty Images
Jim Birchall
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Australians who have made claims with Services Australia face a long wait for approvals with over one million claims still to be assessed by Services Australia, which has conducted mass hirings to ensure a dent is made in the huge backlog over the coming months.

Services Australia, formerly the Department of Human Services is the agency responsible for delivering Centrelink and Medicare payments and age pensions to eligible clients.

Jim Birchall
Jim Birchall
Author
Jim Birchall has written and edited for several regional New Zealand publications. He was most recently the editor of the Hauraki Coromandel Post.
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