Australia’s CBA Slapped With Rare Criminal Charges for Unsolicited Sales Calls

Australia’s CBA Slapped With Rare Criminal Charges for Unsolicited Sales Calls
A man banks at a Commonwealth Bank automatic teller machine in Sydney, Australia, Aug. 28, 2017. Reuters/Jason Reed
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SYDNEY—The life insurance arm of Australia’s biggest bank was charged on Friday with dozens of breaches of a law banning sales staff from cold calling customers to sell financial products, in a sign that regulators are cracking down on misconduct in the sector.

The Australian Securities and Investments Commission (ASIC) accused Commonwealth Bank of Australia’s CommInsure unit of breaking an “anti-hawking” law 87 times when it sought to sell life insurance polices via unsolicited phone calls from October to December 2014.