Australia Sues Sony for Refusing Refunds on Faulty PlayStation Games

Australia Sues Sony for Refusing Refunds on Faulty PlayStation Games
Sony Playstation logo is seen in Tokyo, Japan May 23, 2018. Toru Hanai/Reuters
Reuters
Updated:

Global video game company Sony Interactive Entertainment Europe Ltd broke Australian consumer law by telling customers they could not get a refund for faulty PlayStation games, Australia’s consumer watchdog said in a lawsuit.

Sony Europe, a unit of Japan’s Sony Corp, violated Australian consumer law by telling customers it did not have to give them refunds for faulty games that had been downloaded, or more than 14 days since purchase, the Australian Competition and Consumer Commission (ACCC) said in a court filing made public on Wednesday.