LONDON—Uber’s new boss apologized to Londoners for the taxi app’s mistakes and pledged to make changes as the Silicon Valley firm tries to overturn a decision to strip it of its license in one of its major markets.
The British capital’s transport regulator on Friday deemed Uber unfit to run a taxi service and decided not to renew its license to operate, which will end this week, citing the firm’s approach to reporting serious criminal offences and background checks on drivers.
