Air Canada Customer Says AirTag Shows Missing Bag 8,000 Km Away, Airline Won’t Retrieve It

An Air Canada Boeing 737 MAX 8 approaches for landing at Toronto Pearson International Airport in Toronto, Ontario, Canada, March 13, 2019. Reuters/Chris Helgren

Paul Kliffer of Victoria, B.C., has been back home for months after a November trip to Mexico. But his Apple AirTag tracking device shows his bag ended up in Madrid, Spain.

Though he can see where it is, he feels helpless, unable to retrieve it, he told Global News.