Western Union to End US Money Transfers to Cuba

November 15, 2020 Updated: November 16, 2020

Western Union says it’s suspending U.S. money transfers to Cuba because of the Trump administration’s latest sanctions on the Communist-run island, in a blow to the many Cubans who rely on remittances from family abroad.

Its customers will now have to find new ways to send transfers against the backdrop of Cuba’s deepest economic crisis since the collapse of the Soviet Union, exacerbated by the coronavirus pandemic.

One route may be in cash via flights from the United States that are resuming next week after Cuba closed its borders early in the pandemic, while other, younger digital platforms also exist.

Remittances have become one of the top sources of hard currency in an inefficient state-run economy laboring under a crippling U.S. trade embargo.

“Today, we informed our customers they have limited time to send money to their loved ones from the U.S. to Cuba,” Western Union said in a statement.

The world’s largest money transfer firm said Nov. 22 is the deadline for customers to send money to Cuba while Nov. 23 is the deadline for them to pick it up.

That way, it will wrap up its Cuba operations just before the new rules take effect on Nov. 26. These ban U.S. firms from sending remittances to the country via military-controlled companies such as Fincimex, Western Union’s main Cuban partner.

Western Union said it had failed to find a solution in the one-month timeframe it was given.

“Our customers have our commitment that we will continue to explore every possible option to find a solution,” it said.

By Sarah Marsh