VIA Rail Apologizes for Train Delays and Cancellations Over Christmas Holidays

A woman beneath a Via Rail schedule board at central station in Montreal on Dec. 26, 2022. A Christmas Eve train derailment is also continuing to wreak havoc on holiday travel plans in Ontario and Quebec. The Canadian Press/Graham Hughes

VIA Rail Canada has issued a statement to apologize for train delays and cancellations from Dec. 23 to Dec. 26, 2022, caused by a severe winter storm and a train derailment that left some passengers stranded overnight on stalled trains.

“We didn’t meet your expectations and for that we apologize,” said Martin Landry, VIA’s interim president and CEO, in the Jan. 10 statement.